Privacy Policy

Introduction

At Greyline Group Ltd (“greyline”, “we”, “our”, or “us”), we recognise and respect the importance of protecting the privacy of our clients, suppliers, sub-contractors, employees, website visitors, and other contacts.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, use our services, or otherwise interact with us.

This policy has been prepared in accordance with the UK General Data Protection regulation (UK GDPR) and the Data Protection Act 2018.

Company information

Greyline Group Ltd is the Data Controller responsible for the personal information collected and processed under this policy.

  • Company Registration Number: 01181590
  • Date of Incorporation: 22 August 1974
  • Registered VAT Number: GB228034484
  • ICO Registration Number: ZA490395

Registered Office:
Greyline Group Ltd
Unit 2, 29 Fourth Way
Wembley, HA9 0LG

Email: [email protected]

Personal information we collect

We may collect and process the following categories of personal information:

  • Name
  • Company name
  • Job title
  • Email address
  • Telephone number
  • Postal address
  • Details contained within enquiries submitted through our website
  • Information provided when requesting quotations or services
  • Information provided when applying for employment opportunities

How we use your personal information

We may use your personal information for responding to enquiries, providing quotations and services, managing relationships, recruitment, website improvement, security, legal compliance and marketing where permitted.

Lawful bases for processing

We process personal information under Contract, Legal Obligation, Legitimate Interests and Consent where applicable.

Marketing communications

You may opt out of receiving marketing communications at any time by contact us.

International transfers

Where personal information is transferred internationally, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

Data security

We implement appropriate technical, organisational, and physical security measures designed to protect personal information.

Data retention

Typical retention periods include:

  • Financial records: 6 years
  • Contractual records: 6 years after completion
  • Recruitment records: Up to 12 months
  • Website enquiries: Up to 24 months
  • Marketing records: Until consent is withdrawn or no longer required

Your rights

Under UK GDPR, you may have rights including access, correction, deletion, restriction, objection, data portability and withdrawal of consent.

Automated decision making

Greyline Group Ltd does not carry out automated decision making or profiling that produces legal or similarly significant effects on individuals.

Children’s privacy

Our website and services are intended for individuals aged 18 years and over.

Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Contact us

Data Protection Officer
Greyline Group Ltd
Unit 2, 29 Fourth Way
Wembley, HA9 0LH

Email: [email protected]

Changes to this policy

We may update this policy from time to time to reflect changes in legislation, regulatory guidance, or our business practices.

 

Signed by Managing Director:

Mark White

Effective from 2nd April 2026